Nudge DeviceNudge stops working on
Nudge service ended on
After that date, Nudge devices will no longer sync or send medication reminders. If you rely on Nudge for your medication, please set up another reminder before then.
Nudge devices no longer sync or send medication reminders. If you were relying on Nudge, please set up another reminder today. The steps below still apply.
What to do now
Do these in order. The first one matters most.
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Set up a new medication reminder
Your phone’s built-in alarm or reminders app works well. You can also ask your pharmacy about their reminder app, or use a pill organizer with a built-in timer. Set it up now and run it alongside Nudge for a few days so you know it works.
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Ask for a copy of your data, if you want it
Email us before the shutdown date and we’ll send you your reminder and dose history.
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Get your refund
Everyone who bought a Nudge can get a refund. Request it by January 31, 2027. See refunds below.
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Recycle the device
Once your new reminder is working, you can recycle Nudge with other small electronics. It won’t do anything after the shutdown date.
Key dates
- October 28, 2026
- Last day to buy Nudge. The online store is now closed.
- November 2, 2026
- We email every Nudge customer about the shutdown.
- January 24, 2027
- Reminder email. Last week to request a copy of your data or a refund.
- January 31, 2027
- Nudge service ends. Devices stop syncing and sending reminders. Last day to request a refund.
- February 28, 2027
- Late refund requests are honored through this date.
- By May 1, 2027
- All customer data is permanently deleted.
Refunds
Everyone who bought a Nudge is eligible for a refund, no matter when you bought it. You can keep using your device until service ends and still get your refund.
To request a refund, email us by January 31, 2027 with your order number or the email address you ordered with. We’ll still honor requests we receive through February 28, 2027.
We’re emailing every customer on November 2 with these details.
Your data
Nudge stored your reminder schedule and dose history so your device could sync. Here’s what happens to it:
Until the shutdown date, you can ask for a copy or ask us to delete it right away. After the shutdown, no one can access it through the app, and we permanently delete it within 90 days.
We keep basic order records (what you bought and when) because the law requires businesses to keep financial records. We don’t keep your health data.
If you live in the EU or UK, you have the right to request your data or its deletion at any time. Email us and we’ll handle it.
Questions
Why is Nudge shutting down?
Running the service costs more than the business can support, and it isn’t sustainable to keep going. We’d rather close carefully, with plenty of notice, than let the service fail without warning.
Will my device still work without the app?
No. Nudge depends on our servers to sync and send reminders. After the shutdown date it won’t remind you of anything, so please don’t count on it.
Can someone else keep the service running?
Not at this time. We looked at options, and none would let us keep the service running reliably for a medication product.
I set up Nudge for a family member. What should I do?
Please help them set up a new reminder before the shutdown date, and check in a few days later to make sure it’s working. A phone alarm labeled with the medication name is often the simplest switch.
Will this page stay up?
Yes. We’ll keep it online for at least a year so anyone with a Nudge device can find out what happened.
Contact us
For refunds, data requests, or anything else, email:
We’ll answer every message through at least March 31, 2027.